Student Housing Business

MAR-APR 2018

Student Housing Business is the voice of the student housing industry.

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SPECIAL ADVERTISING SECTION Founded in 2003 by President Steven Singlar and CEO Bob Goldstein, Single Digits has grown to become the industry leader to over 500,000 beds in student housing, MDU and hospitality High Speed Internet Access (HSIA) and Wi-Fi management and support solutions. We are proud to be innovators and pacesetters within these industries and deliver services to every major property and hospitality brand. Single Digits delivers turnkey solutions including HSIA and video network designs, industry leading IoT (Internet of Things) solutions, professional services, ongoing maintenance, network monitoring and 24/7 multi-lingual resident support. Based in Bedford, NH, with over seventeen years of industry experience, Single Digits is comprised of more than 450 employees and growing. Our Bedford headquarters house the majority of our employees including our state of the art Network Operations Center (NOC) and our customer support team. Along with our headquarters, we have offices, operations and support centers in Colorado, Nevada, Texas, Cancun and Tijuana. Most recently, in November 2017, Single Digits acquired Airwave Networks, who had been a constant in affording property owners and managers the opportunity to offer the technologically advanced amenities to residents and staff, and a pioneer of recent developments in integrating IoT into the networks that service them. It is Single Digits' goal to provide exceptional service and so much more. Our award-winning Broadband Authentication Platform (BAP) empowers owners/managers/developers to tailor their HSIA offering to the unique needs of their communities. Thanks to our managed service business model, our clients are able to deliver optimized services, boost revenues, strengthen resident loyalty and better promote their own brands without costly capital expenditures. Single Digits' backbone software platform, Broadband Authentication Platform (BAP), is hosted in the AWS and provides over 100 million authentications and over 1 billion portal page views annually. Key benefits and services include: • 24x7 Multilingual Live Resident Phone Support takes burden off your staff as our highly trained, resident service-oriented technicians answer 100% of user support calls. • Real-Time Proactive Network Monitoring minimizes service disruptions and enhances user experience. • Converged IP network design, deployment and maintenance allow for multiple applications to be delivered through a single source. • Network optimization and Network Access Control (NAC) extends the life of existing infrastructure equipment by intelligently managing bandwidth and security as well as allowing for easy deployment takeover. • IoT integration delivers a variety of options that enhance the resident experience and deliver operating efficiencies for managers and staff. Haven46 | University of South Florida| Tampa, FL 542 beds | Developer: Haven Campus Communities Managed by: Peak Campus Committed to providing students with state-of-the-art technology, Haven Campus Communities partners with Single Digits to design and implement all aspects of their communities' technology-based systems. Delivering in August of 2018, Haven46 boasts ultra-fast wired and wireless Internet services, HD video programming, IP surveillance, and full IoT platform integration with smart locks, thermostats, lighting and ceiling fan control, and customized Alexa voice control through the Single Digits "My Apartment" Alexa skill. Hub U District | University of Washington | Seattle, WA 248 beds | Owner/Management: American Campus Communities This 7-story community was recently developed by Core Spaces and purchased by ACC in Fall 2017. The project is less than ½ mile from the center of the University of Washington, and raises the bar for high-end luxury student apartments. Single Digits was entrusted to provide high speed wired and wireless Internet services and HD video to this highly successful project. West Edge | University of Colorado Colorado Springs Colorado Springs, CO 621 beds | Developer: Gilbane Development Company Managed by: Asset Campus Housing Single Digits was contracted by Gilbane Development to design and deploy wired and wireless Internet and HD video programming to this 2017 development project located directly across the street from UCCS. The property represents Single Digits 4th highly successful project with Gilbane and a state-of-the-art deployment of amenity property technology solutions. Millennium and Bloom Apartments Indiana University-Bloomington | Bloomington, IN 714 Units | Owner/Manager: Hunter Properties This phased property, built from 1994-2006, encompasses 47 buildings across 65 acres and only provided Internet on a wired basis. In order to be competitive in their market, in February 2017, Single Digits was tasked to deploy full Gig, wired and wireless Internet, across every building and outdoor common area. With a unique retrofit media panel design, Single Digits upgraded the site to a full gigabit backbone, installed all new state-of-the-art AP's and switching components, and completed the entire project within 45 days with minimal disruption to the site and residents.

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